The Essential Guide To Market Research
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Table of contents:
What is market research?
Market Research Definition: Market research is the process of gathering information about consumers' needs and desires. It can be used to determine what products to produce, what prices to charge, and what promotions to use. Market research can also be used to measure customer satisfaction or to track changes in consumer behavior.
The goal of market research is to provide insights into customer motivations, purchase behavior, and satisfaction. It can help organizations assess market potential and market share or measure the effectiveness of pricing, product, distribution, and promotion activities.
Conducting effective market research allows you to create an informed brand strategy for your small business.

Market Reserch Definition
Different types of market research
Learn about: exploratory research, descriptive research, and causal research below:
What is Exploratory Research?
Exploratory research is a type of market research conducted to gather information to help define problems and suggest hypotheses. It is often used when the issue you're studying is new, or the data collection process is challenging in some way.
Why is exploratory research used?
Exploratory research is used when the issue you're studying is new, or the data collection process is challenging in some way. This type of research is conducted to help define problems and suggest hypotheses.
What is Descriptive Research?
Descriptive research is research meant to better describe marketing problems, situations, or markets. This can include the market potential for a product or the demographics and attitudes of consumers.
Why is descriptive research used?
Descriptive research is used by businesses to look at characteristics of a population. This research collects data to answer a wide range of questions pertaining to a particular population or group, such as what, when, and how.
One of the benefits of descriptive research is that it allows you to analyze facts and develop an understanding of the research problem. Additionally, descriptive research enables you to determine the behavior of people in a natural setting.
What is Casual Research?
Causal research is research to test hypotheses about cause-and-effect relationships. It is not planned or organized in advance.
Why is descriptive research used?
It is often done in an informal or unstructured way, and is often used to explore a topic or issue. This can be a strategy to make the research more authentic and less structured.
The market research process
Learn about: defining the problem and research objectives, developing a research plan, implementing the research plan, and interpreting and reporting the findings.
Defining the problem and research objectives
The first step in the market research process is to define the problem and research objectives. This involves understanding the marketing situation, identifying the information needed, and specifying the research objectives.
Developing a research plan
The second step in the market research process is to develop a research plan. This involves deciding on the research approach, research design, research instruments, and sampling plan.
Implementing the research plan
The third step in the market research process is to implement the research plan. This involves collecting, processing, and analyzing the data.
Interpreting and reporting the findings
The fourth and final step in the market research process is to interpret and report the findings. This involves analyzing the data and drawing conclusions. The findings are then reported to the marketing decision-makers.
Define your research plan
There are two research methods to choose from: primary research and secondary research. You can also use a combination of both to add new dimensions to your market research plan!
Primary Research Methods
Primary research is research that is conducted for the specific purpose at hand. It is collected for the first time and is specific to the research problem.
There are two main types of primary research: observational research and experimental research.
Observational research is research that is conducted by observing people, actions, and situations.
Experimental research is research that is conducted by selecting matched groups of subjects, giving them different treatments, controlling related factors, and checking for differences in group responses.
Secondary Research Methods
Secondary research is existing research that has been collected for another purpose. It is not specific to the research problem and is not collected for the first time.
There are two main types of secondary research: internal secondary research and external secondary research.
Internal secondary research is research that is conducted within an organization. It includes research on the organization's own products, customers, and marketing activities.
External secondary research is research that is conducted outside of an organization. It includes research on the industry, the competitive environment, and the economy.

Select the appropriate research approach
Learn about: qualitative research, quantitative research, and mixed-method research.
What is Qualitative Research?
Qualitative research is research that is conducted in an unstructured manner. It is used to generate hypotheses and to explore the meanings, perceptions, symbols, and behaviors of people.
What is Quantitative Research?
Quantitative research is research that is conducted in a structured manner. It is used to test hypotheses and to measure variables.
What is Mix-Method Research?
Mixed-method research is research that uses both qualitative and quantitative methods.
Elements of a sampling plan
A sampling plan is a plan for selecting a sample from a population. It includes the following elements:
Who is to be studied?
How many people are to be included in the sample?
How should the people be chosen? (sampling procedure)
There are two main types of sampling: probability sampling and non-probability sampling.
Probability sampling is a type of sampling in which each member of the population has a known and equal chance of being selected for the sample.
Non-probability sampling is a type of sampling in which the members of the population are not selected on a random basis.

Elements of a Sampling Plan
Types of research instruments
Make sure you know how to identity and segment your target market before conducting research on them!
Mail is a contact method that involves sending questionnaires to people through the mail.
Telephone is a contact method that involves conducting telephone interviews.
Personal interviewing is a contact method that involves conducting face-to-face interviews.
Focus groups are a contact method that involves bringing people together in a group to discuss a topic.
Questionnaires are research instruments that are used to collect data through questions. They can be administered in person, by mail, by telephone, or online.
Mechanical instruments are research instruments that are used to collect data through observation. They include cameras, tape recorders, and scanners.
Implement your market research plan
The research plan is implemented by collecting, processing, and analyzing the data. Data collection is the process of gathering data. It can be done through observation, experimentation, or surveys.
Data processing is the process of organizing, cleaning, and coding the data. Data analysis is the process of analyzing the data to answer the research questions.
Reporting your market research findings
The findings are reported to the marketing decision-makers. The report should include the research objectives, research questions, data collection methods, data analysis methods, and findings.

Learn how to implement your market research plan with Downtown Digital!
The market research roundup:
Market Research is the process of collecting and processing data relevant to a small business’s internal and external factors that affect its daily operations. Here is a summary of what we have covered in this post:
Market research is essential for understanding customer behavior and preferences.
It can help businesses assess market potential and market share, and determine the effectiveness of pricing, product, distribution, and promotion activities.
By providing insights into customer motivations, purchase behavior, and satisfaction, market research can help businesses improve their strategies and operations.
There are three main types of market research: exploratory research, descriptive research, and causal research.
The market research process consists of four steps: defining the problem and research objectives, developing a research plan, implementing the research plan, and interpreting and reporting the findings.
There are two research methods to choose from: primary research and secondary research.
There are three main research approaches: qualitative research, quantitative research, and mixed-method research.
A sampling plan is a plan for selecting a sample from a population. It includes the following elements: Who is to be studied? How many people are to be included in the sample? How should the people be chosen? (sampling procedure)
There are two main types of sampling: probability sampling and non-probability sampling.
Types of research instruments include: mail, telephone, personal interviewing, focus groups, questionnaires, and mechanical instruments.
The research plan is implemented by collecting, processing, and analyzing the data.
The findings are reported to the marketing decision-makers.
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